Returns & Refunds

We want you to be happy with your purchase. If you need to return an eligible item, please contact us as soon as possible with your order number and reason for the return.

Before returning an item

Please contact us for return instructions. Items should be returned in accordance with our applicable returns terms and in suitable condition.

Refunds

Once a return has been received and assessed, we’ll let you know whether the refund has been approved. Approved refunds are normally made to the original payment method.

Exceptions

Some products may be subject to specific return restrictions where permitted by law, including products that cannot be returned for health or hygiene reasons once opened.

Questions

Please contact us before sending anything back if you’re unsure whether your purchase is eligible for return.